Frequently Asked Questions

📦 How long does shipping take?

U.S. orders typically arrive in 2–10 business days after processing. Tracking details will be emailed to you.

💰 How much is shipping?

We use flat-rate shipping based on the number of items in your order, starting at $4.75 for 1 item and increasing up to $9.75 for 10 or more.

🌍 Do you ship internationally?

We offer limited international shipping. Contact intl@ahmariparis.com to confirm if we ship to your country.

🔁 Can I return an item?

Yes, most items can be returned within 7–30 days if they’re in original condition with tags attached.

🧾 How do I request a return?

Email returns@ahmariparis.com with your order number and item(s). We’ll send a free prepaid label if eligible.

🧵 What kind of quality can I expect?

All items are carefully selected for quality and style. We stand by our collections and strive to deliver exceptional pieces.

🔍 How do I track my order?

You’ll receive a tracking link by email once your package ships. If not, check your spam or contact us.

📫 What if my package is delayed or lost?

Email support@ahmariparis.com and we’ll investigate and assist with replacement or resolution.

🔄 Do you offer exchanges?

No, we do not offer exchanges. Please return the item and place a new order.

💖 Who are Ahmari and Paris?

Our brand is named in memory of two beloved girls: Ahmari, the founder's daughter who battled Trisomy 13, and Paris, a niece taken too soon. Their legacy inspires everything we do.

📞 How can I contact customer service?

Email us at support@ahmariparis.com — we’re available Monday to Friday, 9 AM to 5 PM PST.